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Course Description

Design is contributing to new ways of delivering care at a service level--from digital solutions to product-service systems. In this course, we explore how systems of care are being transformed through design. Whether for organizational change or industry disruption, design is a critical component in the transformation of healthcare as we know it. Counts as a required course toward the certificate in Human-Centered Healthcare.

Course Length - Online 5 weeks

Learner Outcomes

  • Understand how to apply systems thinking to designing for healthcare
  • Apply a range of design tools and methodologies to help unpack challenges related to healthcare
  • Distill insights and opportunities to build value into the experience of healthcare
  • Understand the relationship of the systems that support the delivery of care to the human experience of care
  • Communicate a change to the system that would build new value for the system and its actors

Applies Towards the Following Certificates

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